Privacy Policy

Ohio Valley Concrete & Hardscapes ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use www.ohvconcrete.com or contact us, how we use it, and the choices you have. The short version: we collect only what we need to respond to you and run your project, and we never sell your information.

Information We Collect

When you request an estimate or contact us, we may collect:

• Contact details — your name, phone number, and email address.
• Project details — the type of project, your city, and anything you tell us in the message field.
• Website analytics — basic, aggregated usage data such as pages visited, approximate location, device type, and how you found us. This data is not used to personally identify you.

We do not collect payment information through this website, and we do not knowingly collect information from children under 13.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and answer your questions.
• Prepare and deliver free estimates.
• Schedule on-site walkthroughs and project work.
• Send updates about your inquiry, estimate, or active project.
• Understand how visitors use our website so we can improve it.

Text Message (SMS) Consent

By providing your phone number, you agree that we may contact you by call or text message regarding your inquiry, estimates, appointment reminders, and project updates. Message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out of texts, or HELP for assistance. Opting out of texts does not affect your estimate or project.

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes — ever. We share information only with service providers who help us operate (for example, the form-handling service that delivers your estimate request to us), and only as needed to respond to you.

Cookies & Analytics

Our website may use cookies and similar technologies to support basic analytics. You can block or delete cookies in your browser settings; the site will continue to work normally.

Data Retention & Security

We keep inquiry and project records only as long as reasonably needed for business, warranty, and legal purposes. We take reasonable measures to protect your information, though no method of transmission over the internet is 100% secure.

Your Choices

You may contact us at any time to ask what information we have about you, request a correction, or ask us to delete it. We will honor reasonable requests promptly.

Changes to This Policy

If we update this policy, we will post the new version on this page with a revised "last updated" date.

Contact Us

Ohio Valley Concrete & Hardscapes
Maineville, Ohio
Phone: (513) 224-5586
Email: OHVconcrete@gmail.com
Website: www.ohvconcrete.com